Product Designer
Product designer focused on research-led UX — most at home on complex, high-stakes problems.
In a former life, I was an art director and senior graphic designer at ad agencies to non-profits. From “this needs to feel premium” to “we have $0 and a Word doc” — turns out that range is surprisingly good training for UX.
Selected Work
Product DesignUX ResearchHealthcareInformation ArchitectureInteraction Design
988 Suicide & Crisis Lifeline Homepage Redesign
Redesigning a national crisis service to reach people in their darkest moments
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Product DesignUX ResearchHealthcareInformation ArchitectureInteraction Design
988 Pre-Chat Survey: Reducing Friction at a National Crisis Line
Balancing crisis triage and user friction at national scale
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Product DesignUX ResearchHealthcareInteraction Design
Transforming the 988 Waiting Experience
A clinical approach to reducing crisis chat abandonment during critical wait times
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UI DesignVisual DesignInteraction DesignE-CommerceNon-Profit
UI Design: UNICEF, SoundBe & Sonova
Visual design for a UNICEF initiative, a consumer health startup, and a Fortune 500 hearing care brand
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