Product Designer
Product designer focused on research-led UX — most at home on complex, high-stakes problems. I bring a trauma-informed lens to the work, shaped by four years designing for the 988 Suicide & Crisis Lifeline.
In a former life, I was an art director and senior graphic designer at ad agencies to non-profits. From “this needs to feel premium” to “we have $0 and a Word doc” — turns out that range is surprisingly good training for UX.
Selected Work

988 Suicide & Crisis Lifeline Homepage Redesign
Redesigning a national crisis service to reach people in their darkest moments
Read case study →
988 Pre-Chat Survey: Reducing Friction at a National Crisis Line
Balancing crisis triage and user friction at national scale
Read case study →
Transforming the 988 Waiting Experience
A clinical approach to reducing crisis chat abandonment during critical wait times
Read case study →


UI Design: UNICEF, SoundBe & Sonova
Visual design for a UNICEF initiative, a consumer health startup, and a Fortune 500 hearing care brand
Read case study →